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How to Find Us
If you have any questions about disability access please get in touch with a member of our team.
In an Emergency
Should you have a dental emergency please contact the practice as early in the day as possible. We do our best to provide same day emergency services for all our regular patients. We will also try our very best to accommodate others.
For registered Patients who have an emergency after hours or during weekends/bank holidays please telephone the practice and follow our answerphone instructions.
Patient Safety Charter
Our practice has a safety culture which means that patient safety is at the forefront of everyones minds. Not only when delivering healthcare but also when setting objectives,developing procedures, purchasing new products and equipment.It is also a culture that is open and fair, where our staff can discuss the challenges that face them at work for the best interests of our patients.
Our practice also complies with infection control policies, for the control and prevention of cross infection. To achieve this we follow the very latest infection prevention guidlines from the Department of Health.
Our practice complies with HTM01-05 ( decontamination in primary care dental practices.)
In our practice we take complaints very seriously and try to ensure that all our patients are pleased with their exsperience of our service. Botesdale Dental Practice has a complaints policy in place, should you wish a copy of the policy, please contact the surgery.
Our Treatment Policy
Our practice treats Private patients.
Our practice adheres to the standards for patient confidentiality as set out by the governing body for Dentistry the General Dental Council. You can see details of this by downloading their guide "Principles of Patient Confidentiality".
Our practice fully complies with the Data Protection Act 1998. It is registered with the Information Commissioner's Office. Our registration number is Z2432802. Our practice data controller is ICO Information Commissioner's Office . To download the ICO guide to data protection please click here.
Care Quality Commission
Our practice is registered with the Care Quality Commission (CQC). Our registration number is 1-345998912.